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Confidentiality & Security
 

High security of patient data is maintained. Patient data is stored in secure password-protected location. We are fully committed to our clients and understand the concern they have regarding these issues. As Medical Record Keepers, we maintain the highest level of confidentiality that is required, and all of our back-up materials are kept in Secured Fire Proof Lockers. File transfer from our clients to us is done using FTP method. We have our own dedicated secure FTP servers.

 
HIPAA
 

Excellent Transcriptions offers HIPAA compliant medical transcription service that assures high confidentiality. The purpose of HIPAA is to protect confidential healthcare information through improved security standards and it defines certain requirements for storing patient information. It creates awareness and provides guidelines for risk analysis, training, suggests policies to perform audit trials, disaster recovery and validates access control and encryption.

 

The following is a partial list of the rules and regulations that we strictly adhere to:

Voice files and data transmissions are transferred over a secure internet connection employing the latest encryption technologies

Excellent Transcription Company has full management control of its transcription facility.

All staff are employed by Excellent Transcription Company

Excellent Transcription Company does NOT subcontract

Each employee must pass through security as they enter and leave the building so they cannot bring patient information in nor take it out of the building.

Medical transcriptionists process dictations and reports on workstations that are connected to our Excellent Transcription Company private network. The workstations have no floppy drives, cd drives or usb ports so they cannot download, transmit or print out any information. Any recordable media is strictly prohibited within the facility.

All Excellent Transcription Company employees are required to sign a confidentiality agreement.

Our computer systems have active security, monitored 24 hours a day, 7 days a week, with automated and real time network intrusion detection.

Emergency Contingency plans are in effect to facilitate continuity of operations.

Hard-copy documents related to clients / patients are disposed of with shredding said documents.